Return Policy

Everyone here at Crown Logs hopes that you enjoy each and every product we supply. However we do understand there may be problems or complaints from time to time.

If you are not satisfied with any of our products we supply then please follow the simple guide below:

• Call us on 07802 855181
• Please provide us with your full name and address and order number
• Please state the problem you are having with our product with as much information as possible which will help us identify the problem
• We will then look at your complaint and get back to you within 7 working days with our findings and what we will do about your complaint